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March 2026
Outage
Degradation of the OCS
Affected services:
Oviva Coaching Suite
The system was re-established again.
Mar 13, 9:54 AM
We are currently investigating a degradation of the OCS.
Mar 13, 9:52 AM
Incident
System Performance Issues
Affected services:
Oviva Coaching Suite
We have successfully identified and resolved the cause of the earlier performance degradation. All internal and external applications are now operating at normal speeds. We will continue to monitor the situation closely to ensure stability.
Mar 10, 8:08 AM
We are currently investigating reports of degraded system performance. Users may experience slower response times or intermittent errors across both internal and external applications. We are working to resolve this as quickly as possible.
Mar 09, 2:41 PM
Incident
Degradation of the OCS
Affected services:
Oviva Coaching Suite
The system was re-established again.
Mar 03, 3:05 PM
We are currently investigating a degradation of the OCS.
Mar 03, 1:55 PM
February 2026
Incident
Oviva Direkt Performance issues
The issue is resolved.
Feb 24, 1:52 PM
The issue is resolved and we are monitoring the system.
Feb 24, 1:51 PM
The issue is identified and the system is recovering
Feb 24, 1:35 PM
We are currently investigating performance issues on our platform. We will keep this page updated as soon as we have additional information.
Feb 24, 1:24 PM
The login server recovered and is back on track again. We will continue to monitor the situation.
Feb 24, 12:50 PM
We are currently experiencing an outage of our login server. Users might not be able to login. We are looking into this issue.
Feb 24, 12:43 PM
Incident
Delayed activity compass and patient tasks information
Affected services:
Oviva Coaching Suite
Functionality of activity compass and patient tasks has been fully restored.
Feb 23, 9:42 PM
We are currently experiencing a delay in the activity compass and patient tasks updates.
We are working on a solution.
We are working on a solution.
Feb 23, 3:40 PM
Outage
Oviva Login Server Outage
Affected services:
Login Server
The issue is resolved. We will continue to monitor the situation with our regular monitoring system.
Feb 23, 2:53 PM
The system is recovering.
Feb 23, 2:41 PM
We are currently experiencing an outage of our login server. Users might not be able to login. We are looking into this issue.
Feb 23, 2:40 PM
Incident
Oviva Direkt: Meal log insights degraded
The system is fully recovered.
Feb 11, 6:02 PM
The service is recovering. We are still monitoring the situation.
Feb 11, 5:35 PM
We are currently experiencing issues with meal log insights on Oviva Direkt
Feb 11, 5:32 PM
Incident
Oviva Direkt outage
Affected services:
Oviva Direkt Coaching Suite
The issue has been resolved.
Feb 13, 8:53 AM
The root cause of the issue has been resolved but the system is recovering only slowly. Patients are still impacted, they see their measurement updates with a very long delay of several hours. This affects also the goal completion feature in the apps.
Feb 12, 8:28 AM
We are downgrading the ongoing issues to an incident.
Feb 11, 2:46 PM
Patient-facing capabilities may still be degraded, including task completion and other management functionality.
Feb 11, 9:55 AM
We have identified the issue.
Feb 11, 9:55 AM
We are experiencing issues with the DiGA infrastructure at the moment.
Feb 11, 9:36 AM
Outage
Oviva Direkt outage
Affected services:
Oviva Direkt Coaching Suite
The issue has been resolved.
Feb 10, 9:45 AM
The system is stable now. We keep monitoring.
Feb 10, 8:40 AM
We identified the root cause and the system is recovering.
Feb 10, 7:55 AM
We are currently experiencing an outage on our Oviva Direkt system and are looking into this issue.
Feb 10, 7:54 AM
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